A month later, gripping the strap of her purse tight, Teri inhaled and exhaled a deep breath and opened the door to her new workplace. Immediately, Greg, her supervisor, marched out of his office with a wide smile, “Welcome, Teri,” he said as he led her to her desk near the entrance, “here’s your seat and here’s the binder containing everyone’s information, which should help you when you’re transferring calls. Your main job here is to greet customers and transfer customers to the right person, got it?”

Teri nodded, sit down, and was about to flip through the binder to learn the information when the phone rang, Teri picked up the phone, “Hello, uh,” she never learned the company’s name, “how can I help you?” The customer asked to be transferred as a ping sounded in her ear, “incoming call,” the words on the phone screen read as Teri frantically flipped through the binder, looking for the name. After a minute, she found the information she needed, “I’ll transfer you right now, please hold,” she pressed the “transfer” button and dialed the extension, crossing her fingers she was doing this right, before answering the next call.

Written for Six Sentence Story. The prompt is “Ring”.